CJA/ v9
Effective Practices for Managers and Supervisors
CJA/474 v9
Page 2 of 3
Number
Effective Practice
Category
Describeor Explainthe Practice
Source in APA Format
Ex. 1
Teleconferencing
Communication
Teleconferencing, or videoconferencing, can improve the efficiency of communication. It permits people at various locations to come together via audio and/or video, saving time and cost of meeting face-to-face.
Stojkovic, 2015, p. 120.
Ex. 2
Supervisory skills
Supervisory skills
Supervisors are more effective when they possess three types of skills: technical (specialized knowledge or expertise), human (the ability to work with and motivate people), and conceptual (the ability to analyze and diagnose complex situations).
Stojkovic, 2015, p. 239.
Number
Effective Practice
Category
Describeor Explainthe Practice
Source in APA Format
1.
Endorsing leadership development
Supervisory skills
Investing in good leadership education programs so as to maintain quality personnel up and down the hierarchies of criminal justice organizations
p. 190
2.
Influencing
Leadership skills
Employing different methods to gain compliance and to enhance motivation
p. 192
3.
Emotional intelligence
Leadership skills
Using emotional awareness and understanding to generate and foster meaningful results from employees
p. 192
4.
Evidence-based practice
Management skills
Using approaches that are supported and verified by research in the field and backed by evidence of their usefulness and effectiveness
p. 5
5.
Managing organizational conflict
Supervisory skills
Supervisors...
248
6.
Goal-setting
Management skills
Goal-setting helps workers know what they are working towards and how their actions contribute to the whole; it provides clarity and direction.
p. 191
7.
Allocating resources well
Leadership skills
All workers need support and resources to do their jobs well, and those resources have to be made available by...
…crucial for managers and leaders. It helps to ensure that tasks are completed on time and that priorities are kept in mind.
p. 50
16.
Evaluation
Leadership skills
Regularly assessing progress against goals helps managers and leaders make necessary adjustments along the way
p. 220
17.
Empathy
Management skills
To supervise and support, one must have empathy: Being able to understand the emotions of others is another key part of emotional intelligence
p. 222
18.
Vision
Management skills
To supervise and support, one must have vision: Having a clear vision of what needs to be achieved is essential for managers and leaders
p. 223
19.
Implementation
Supervisory skills
Having the ability to put plans into action is crucial for managers and leaders.
p. 224
20.
Competence
Leadership skills
Ability to interact with both public and private stakeholders for the good of the organization and stakeholders too
p.…
